Please note that this policy has some limitations and does not apply to business customers. You have the right to cancel your order with Jap Parts North Ltd at any time up to 14 days after you receive the goods. To cancel your order in this time frame you must notify us in writing by post.
Should you wish to cancel your order after the goods have been delivered, you will be responsible for returning the goods to us at your own cost unless the goods are faulty or not as described.
We offer a 30 days parts guarantee in accordance with distance selling regulations and consumer seller protection.
You will be credited for the goods after us receiving the goods back. Please note refunds will be only made if goods returned are in the original condition when they were dispatched by us.
If you are eligible for a refund, we will refund you back to the payment method you used when you originally paid for your order. Refunds can take up to 30 days to process.